Emergency property services
When something goes wrong, a prompt make-safe response limits damage and restores safety. We coordinate the fastest suitable response for your situation.
Extended-hours emergency response — availability depends on location and technician
Request emergency assistance
Tell us what's happening and we'll call you back as soon as possible.
What we handle
Emergency services we coordinate
When something goes wrong, a prompt make-safe response limits damage and restores safety. Freshly Services coordinates emergency assistance for water extraction, flood and storm damage, urgent pest control, make-safe repairs, roof leaks, board-ups and lock replacements. Response times depend on technician availability and location.
Before we arrive
- Make the area safe and keep clear of hazards
- Stop the source if it is safe to do so
- Take photos for your records and any claim
- Have your address and access details ready
Life-threatening emergencies
For fire, gas leaks, medical emergencies or immediate danger, always call 000 first. Our team coordinates property make-safe and restoration once you are safe.
Emergency response times depend on technician availability and location. Photos and a description may be required before pricing is confirmed.